GET IN TOUCH

We value our clients and that is why we have a 24 hrs Customer Support Centre to handle all queries and faults regarding your Faiba connection.

Support

We have a 24 hrs Customer Support Centre to handle all queries and faults regarding your Faiba connection.
  • +254 711 054 100

Billing

Our billing department is available from Monday to Friday from 8am to 5.30pm and Saturdays from 9am to 1pm.
  • +254 711 054 100

Technical

For technical queries, reporting a fiber cut or damaged cable, wireless password requests and any other related queries.
  • +254 711 054 100

Office Hours

8am-5.30pm 24Hrs support

Mailing Adress

Jamii Telecommunications LTD AdHouse Centre, Korosho Road Valley Arcade, Nairobi, Kenya P.O Box 47419-00100

Phone and Fax

+254 20 3975100, 0711 054 100 (phone) +254 20 3874600 (fax)
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