Quick Contact:
+254 20 3975100, 0711 054 100
Contact
Talk to us
We value our clients and that is why we have a 24 hrs Customer Support Centre to handle all queries and faults regarding your Faiba connection.
Support Department
We have a 24 hrs Customer Support Centre to handle all queries and faults regarding your Faiba connection.
- +254 20 397 5100
- faiba@jtl.co.ke
Billing Department
Our billing department is available from Monday to Friday from 8am to 5.30pm and Saturdays from 9am to 1pm.
- +254 20 397 5100
- billing@jtl.co.ke
Technical Department
For technical queries, reporting a fiber cut or damaged cable, wireless password requests and any other related queries.
- +254 20 397 5100
- gpon@jtl.co.ke
departement
Thank you for Contacting Us. We will get back to you as soon as possible.
Talk to us
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Office Hours
8 am - 5.30 pm 24 Hrs Support -
Mailing Address
Jamii Telecommunications LTD AdHouse Centre, Korosho Road Valley Arcade, Nairobi, Kenya P.O Box 47419-00100 -
Phone and Fax
+254 20 3975100, 0711 054 100 (phone)
+254 20 3874600 (fax)
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Office Hours
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Locate us
Testimonials
I have used other providers and i must say JTL have the fastest and most reliable connection. Would ...Peter – Karen Brooks
I love the speeds. I would recommend to anyone. Get JTL fiber to your home and you wont ...Eddie – Warai Road, Karen
I like how fast it is. I can watch my favourite shows online. Great!Christine – Karen Plains
I can do most of my office work from home with the fast connection. great stuff and good service.Tom – Karen Mwitu
It is always fast and very reliable. I havent had any issues since i got connected.David – Bogani Road Karen
